No matter how big or small, a flood in your property can be devastating. Normal life must continue as best as possible which can be very stressful for the family. Unless you are one of the lucky ones who have friends or family to stay with until all work has been completed.

It\’s important to turn the water off immediately at your mains so that the water flow stops. You will need to contact your insurance company straight away and inform them of the flood and damage caused to your carpets, make sure you are covered and find out what your excess is as you will be asked.

They will probably want you to organize the carpet restoration guys to come in and dry the carpets out for you, before they can really access the situation as to how bad the damage is. If the flood was caused by sewerage there would be no questions about replacing the carpets and they would be removed immediately.

The insurance company will appoint an assessor to you who will contact you with in a day or so. He will want to know what has happened and what you have done so far. The assessor will arrange to come to your home and assess the damage to your carpets once they have been dried out.

The next step is to make some appointments with your local carpet companies to come round and quote on replacing the carpet. How ever this must be of the same or of equal quality to your existing carpet. Your assessor may make recommendations of who to use, always include some of your own contacts, as they may not have your best interest at heart.

You may decide on a carpet company you feel happy with are not necessarily the same as the carpet company the insurance choose. You can insist on who does the work for you and if they have quoted more that what the insurance are prepared to cover you can always make up the difference.

Visit our website for all your Brisbane carpets . We have an incredible range of floor options including unbeatable carpet Brisbane prices . Give us a call us today, our mobile flooring show room will visit you for a free measure and quote day or night.

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