Do PPI Claims Require Paperwork?
PPI claims are becoming more and more common, as an increasing number of consumers realise that they have been mis sold their payment protection insurance. But for many, their policies are fairly old and they may no longer have the paperwork. Does that mean they cannot make PPI claims?
Well, you do need a copy of the paperwork relating to your policy before you can pursue a potential PPI claim. But not having a copy to hand doesn’t mean that you can’t get hold of one. Providers are obliged to keep a copy of paperwork relating to policies for a certain amount of time. To be more specific, they must keep it for 6 years after the date your PPI policy ended.
It does not matter when the policy started, whether it was 10, 20 or 30 years ago as long as you are still paying it now or it was ended in the last 6 years – the provider will be able to give you a copy of the paperwork that you require.
All you have to do is write to them and ask for it, they have to give it to you so do not allow them to tell you otherwise. They may charge a small admin fee, but within 2 weeks after making the request they are obliged to reply to you either with the requested papers or they will be asking for more information that they require to find your policy papers.
Getting hold of the paperwork may be less likely however if the policy ended over 6 years ago. The paperwork will most likely have been destroyed as there is no legal obligation from the lenders to keep the paperwork beyond that point. However if they have decided to keep it past 6 years, they have to give it to you if you request it. This means it may be worth sending the letter anyway as you may get a positive response.
Make PPI Claims
categories: ppi claims, payment protection insurance, insurance, legal, finance